Analyzing Critical Success Factors for Sustainable Cloud-Based Mobile Learning (CBML) in Crisp and Fuzzy Environment

Mobile Learning (M-Learning), driven by technological digital advancement, is one of the essential formats online learning, providing flexibility to learners. Cloud-based mobile learning (CBML) provides value additions an economic alternative E-learning. Revolutionary changes in smartphone design and features have enhanced user experience, thus encouraging learning. During COVID-19 pandemic, E-Learning M-Learning allowed continuing education occur. These methods continue offer more opportunities learners than constrained face-to-face classroom There are many main critical success factors (CSFs) subfactors that play influential role sustainable success. The current study focuses on assessment ranking various CBML. Analytic hierarchy process-group decision-making (AHP-GDM)- fuzzy analytic process (FAHP)-based methodologies were used evaluate model CBML crisp environments. Higher institutes must strive address these if they fulfill their vision mission teaching–learning system while adopting M-Learning.